Refund Policy
At Pankaj Ki Kaksha, we offer high-quality digital course materials designed to support students in their academic journey.
No Refund Policy
All purchases made on Pankaj Ki Kaksha are final. As our products are digital course materials, once purchased, we do not offer refunds under any circumstances, except in the following specific cases:
Exceptions for Refunds
- Course Not Assigned: If the purchased course material is not assigned or made accessible to you within the expiration period from the date of purchase.
- Duplicate Payment: If you have accidentally made two payments for the same course, we will initiate a refund for the duplicate transaction.
Apart from the above cases, no refund requests will be entertained, as access to digital content is instant and irreversible once delivered.
By purchasing any course material from our platform, you agree to abide by this policy.
Delivery Policy
We offer digital course materials only. Please review our delivery policy carefully.
Digital Products Only
No physical products are shipped from our end. All content is delivered digitally.
Delivery Method
All course materials are delivered through:
- Instant access via our learning platform after payment confirmation
- Email delivery with access instructions (typically within a few hours)
- Account dashboard access for registered users
Important Notes
- There is no shipping or physical delivery involved
- Ensure you provide a valid email address during purchase
- Check your spam/junk folder if access details aren't in your inbox
- Some courses may have staggered content release schedules
- Access periods may vary by course - check details before purchasing
Troubleshooting
If you haven't received access:
- Wait at least 24 hours from purchase time
- Check all email folders including spam/junk
- Log in to your account on our website
- Contact our support team with purchase details